Magh Assistance offers telemedicine consultations: an online doctor who can be reached in just a few minutes, via video or phone, to provide reliable medical advice and a prescription without you having to leave your home. Telemedicine consultations generally cost between 1,500 and 2,500 DA; the fee is disclosed before the appointment. To make an appointment, call or email +213 550 45 33 99 (phone and WhatsApp).
See an online doctor in just a few minutes
Since 2011, Magh Assistance has relied on a team of more than 120 doctors, trained in Swiss protocols (Swissmedic), to provide accessible care. Teleconsultation extends this expertise remotely: from your home, your workplace, or even abroad, you can consult with a doctor via video or phone, without a waiting room or travel. It’s the ideal solution for a quick opinion, interpreting test results, renewing a prescription, or addressing a health concern that can’t wait until your next office visit.
A valid prescription, submitted online
Following the telemedicine consultation, the doctor will issue a prescription when medically necessary and send it to you electronically. This allows you to pick up your medications at a pharmacy without any additional steps. Magh Assistance’s centralized patient record ensures continuity: every teleconsultation is tracked and accessible to doctors for any follow-up, whether remote or in person.
When telemedicine is sufficient, and when it is not
Teleconsultations are effective for a wide range of reasons: health advice, minor, non-serious conditions, monitoring of a stable chronic condition, reviewing test results, prescription renewals, and guidance on navigating the healthcare system. However, certain situations require a physical examination: acute abdominal pain, suspected infection requiring auscultation, trauma, or any signs of a serious condition. In these cases, the doctor will clearly inform you and immediately arrange for a home medical consultation or, if necessary, refers you to our’Home medical emergency care in Algiers.
A seamless transition to in-person learning
Magh Assistance’s strength lies in never leaving a patient without follow-up care. If a telemedicine consultation reveals a need for an examination, nursing care, or monitoring, we take over on the ground: we send a doctor or a nurse, or set up a Home hospitalization in Algiers. This continuity—from the virtual to the physical—sets our telemedicine service apart from purely online platforms, which stop where actual care begins.
A valuable solution for the diaspora
For Algerians living in France, Switzerland, Canada, or Belgium, telemedicine provides a direct link to an Algerian doctor, in their own language and cultural context. It also allows you to remotely check on a loved one who has stayed behind in the home country: a family member in Algiers can receive assistance over the phone while the doctor guides the situation. When in-person care is needed for your loved one, it is arranged locally by our teams, so you don’t have to handle the logistics from abroad.
Book and prepare for your telemedicine consultation
Booking is easy: just call or send a WhatsApp message to +213 550 45 33 99 to schedule an appointment. To save time, please have your medical history, a list of your current treatments, and, if applicable, your most recent test results ready. The rates for teleconsultations and our other services are listed on our website rates, and always provided in advance of the appointment.
Frequently asked questions
Does a telemedicine consultation replace an in-person doctor's visit?
Not always. It’s ideal for follow-ups, check-ups, and renewals, but your doctor will refer you for a physical exam as soon as a physical examination or procedure is needed. Accurate diagnosis remains the top priority.
Can I get a prescription?
Yes, when the situation calls for it. The doctor writes the prescription and sends it to you online, allowing you to pick up your medications at the pharmacy without having to make an extra trip.
Is this possible from abroad?
Absolutely. Our doctors provide remote consultations to patients living abroad and, if necessary, can arrange for in-person care to be provided to a family member who has remained in Algeria, with our teams managing the care locally.
Visit Teleconsultation falls under the definition of telemedicine established by the French National Authority for Health (HAS), which regulates the quality and safety of these telemedicine services. Source: French National Authority for Health (HAS).
