Magh Assistance provides emergency medical care at home in Algiers with an on-call doctor available 24/7, ready to respond quickly to your home, day or night. The cost of an emergency service call is generally between 4,000 and 6,000 DA; a quote will be provided before the technician arrives. In case of an emergency, call +213 550 45 33 99 (phone and WhatsApp).
An on-call doctor who makes house calls at night and on weekends
Since 2011, Magh Assistance has been operating a 24/7 home emergency service from its Bab Ezzouar base. When someone falls ill at 3 a.m. or on a Sunday, finding an available doctor is often a real struggle. Our on-call medical service, supported by a team of over 120 doctors trained in Swiss protocols (Swissmedic), steps in: a single call is all it takes for a doctor to head to your home, equipped with a mobile medical kit (ECG, portable ultrasound, pulse oximetry) that enables a true emergency diagnosis on-site.
This round-the-clock availability addresses a real need: most medical concerns arise outside of regular office hours, when options are often limited to hospital emergency rooms and the wait times associated with them. The on-call doctor visiting patients at home assesses the situation, treats whatever can be treated on the spot, and, most importantly, quickly decides on the best course of action—a medical triage that provides reassurance and guidance without unnecessary travel.
Rapid response, where every minute counts
When faced with chest pain, an asthma attack, a fall, a high fever, or unexplained discomfort, the speed of care makes all the difference. Our organization is structured to minimize response times throughout the Greater Algiers area. The doctor immediately assesses the severity of the situation, stabilizes the patient, and decides on the next steps: treatment at home, monitoring, or transport to a hospital. This medical decision, made at the patient’s bedside, prevents both unnecessary travel and dangerous delays.
Response times vary depending on the area within Greater Algiers and the current workload, but the 24/7 operation and the proximity of the Bab Ezzouar base always aim to ensure the shortest possible response time. If serious symptoms are identified over the phone, priority is given, and an ambulance may be dispatched at the same time as the doctor.
Emergency medications and supplies on board
Our emergency physicians have everything they need to act immediately: injectable medications, pain relievers, cardiovascular and respiratory treatments, and infusion and monitoring equipment. This autonomy allows them to begin treatment as soon as the patient arrives, without having to rely on an on-call pharmacy that may be impossible to find in the middle of the night. Magh Assistance’s centralized patient record also gives the doctor immediate access to medical history and current treatments, a crucial advantage for making quick and confident decisions.
The onboard emergency kit covers the most common needs: pain relievers, fever reducers, antispasmodics, blood pressure medications, corticosteroids, and infusion and oxygenation equipment. This allows the doctor to quickly relieve pain, reduce a fever, stabilize a crisis, and initiate treatment before, if necessary, arranging for further care. This self-sufficiency eliminates the need for a late-night trip to the on-call pharmacy and shortens the time between diagnosis and relief.
Ambulance and Evacuation: A Continuous Chain of Care
Home emergency care doesn’t stop at the patient’s doorstep. When hospitalization is necessary, Magh Assistance dispatches one of its hundreds of ambulances for immediate medical transport. We are also the only provider capable of organizing inter-province transfers and Africa-Europe evacuations, thanks to a fleet of 4 medical aircraft and 1 helicopter. From the patient’s room to the operating room, care remains coordinated by the same teams. For scheduled transport, our service’private ambulance in Algiers complements this system.
This continuity is crucial in an emergency: no time is wasted looking for a transport provider or passing the patient’s records from one provider to another. The same operator is familiar with the patient’s history, the doctor remains reachable during the transfer, and the patient is directed to the appropriate facility in advance. For families living abroad, this system also allows them to respond quickly to an emergency involving a relative who has remained in Algeria.
When to call 14 or 16, and when to call us
In the event of an immediate life-threatening emergency—cardiac arrest, prolonged loss of consciousness, massive bleeding, or a serious accident—you must immediately call the public emergency numbers: 14 (Civil Protection) or 16 (SAMU). For all urgent but non-life-threatening situations—high fever, severe pain, suspected infection, worsening of a chronic condition, or the need for rapid medical advice at night—Magh Assistance’s at-home emergency service provides a rapid response right at your doorstep, with the option to call an ambulance ourselves if the situation warrants it.
Some symptoms leave no room for hesitation and require you to call emergency services immediately. Severe chest pain or sudden shortness of breath may indicate a heart problem: cardiovascular diseases are, according to the World Health Organization (WHO), the leading cause of death worldwide. Similarly, facial drooping, sudden weakness in an arm, or speech difficulties may indicate a stroke, a life-threatening emergency where every minute counts. In such cases, call 14 or 16 immediately.
A tailored solution for every situation
Not every emergency requires the same level of care. Depending on the reason, the doctor may determine that it is simply home medical consultation, refer to a home care specialist, or set up a Home hospitalization in Algiers for extended monitoring. The rates for each service are listed on our page rates and are always announced before the procedure.
This graduated approach—ranging from simple advice to home hospitalization, including consultations and specialist opinions—helps avoid both overtreatment and undertreatment. The doctor selects the appropriate level of care based on the patient’s actual condition and medical history, and clearly explains the next steps to the family.
Non-life-threatening emergencies treated at home
The on-call doctor provides home visits to treat most non-life-threatening emergencies, such as high fever, acute pain (abdominal, lower back, or dental), migraine attacks, urinary or respiratory infections, sudden spikes in blood pressure, mild discomfort with no signs of seriousness, moderate allergic reactions, worsening of a chronic condition, or the need for rapid medical advice in the middle of the night or on a Sunday. In all these situations, a house call provides a faster and more comfortable solution than a trip to the emergency room, while still allowing for immediate referral to the hospital if the patient’s condition warrants it.
Chest pain, shortness of breath: signs that require emergency care
It is essential to recognize the warning signs that require calling 911 or 999, rather than a home visit. Chest pain that feels like pressure, radiating to the arm or jaw; sudden shortness of breath while at rest; loss of consciousness; severe bleeding; or signs of a stroke (drooping face, weak arm, slurred speech) are life-threatening emergencies. In such cases, you must immediately dial 14 or 16 without hesitation. The Magh Assistance on-call doctor provides first-line care for non-life-threatening emergencies and, in case of doubt, helps assess the severity during the call to guide you toward the right solution.
Why an integrated service changes the response to emergencies
The strength of a home emergency response lies in the network that supports it. Because Magh Assistance has its own doctors, nurses, hundreds of ambulances, and an air fleet (4 medical aircraft and 1 helicopter), the doctor can, without interruption, provide on-site care, arrange for medical transport, or organize an evacuation. The centralized patient record follows the patient from one stage to the next, from the living room to the operating room. It is this integration—not merely connecting people—that saves those critical minutes.
Frequently asked questions
Do you really provide 24/7 service?
Yes. Our on-call medical service is available 24/7, including nights, weekends, and holidays. A doctor can be reached at any time at +213 550 45 33 99 and can make house calls within the Greater Algiers area.
What happens if hospitalization is necessary?
The doctor immediately dispatches one of our ambulances for medical transport. Our own teams ensure continuity of care, from the patient’s home to the receiving facility, without any interruption in care or loss of time.
How long will it take for the doctor to arrive?
The response time depends on your location and current call volume, but our system is designed to respond as quickly as possible. In cases of serious injury, the response is immediate, and an ambulance may be dispatched at the same time.
What medical emergencies can you treat at home?
Non-life-threatening emergencies: high fever, severe pain, infections, general malaise without signs of serious illness, sudden spike in blood pressure, or worsening of a chronic condition. Life-threatening emergencies should be reported to 14 or 16.
When should you call 14 or 16 instead of a house call doctor?
If you experience severe chest pain, sudden shortness of breath, signs of a stroke, loss of consciousness, or heavy bleeding, call emergency services immediately: these are life-threatening emergencies where every minute counts.
Do you have any emergency medications on hand?
Yes. The on-call doctor brings an emergency kit (pain relievers, fever reducers, blood pressure medication, oxygen, and IV equipment) that allows treatment to begin immediately upon arrival, without having to rely on an on-call pharmacy.
Medical sources: World Health Organization (WHO) — cardiovascular diseases and stroke.
